Shipping & Returners
Delivery of Products
- NaturaX will arrange for delivery of the products you order by standard register air mail. The approximate time for delivery will be 20 working days, depend on your whereabouts. However, the time for delivery will not be essential to the contract between us.
- If you do not supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
Returns of items
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. All of your purchases at naturaxkit.com are covered by our 30-day money-back guarantee.
Customer service representatives are available via our phone number 1-800-000-000 or by using the using our email form. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling).
All products must be in a factory sealed container for refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase.
Any damaged parcels or breakages must be notified to us within three (3) days of receipt of the goods.
Goods purchased from the Site can be returned unopened within thirty (30) days of the date of purchase to the following address:
Anna Frank 14/5